Terms and Conditions
1. Introduction
Welcome to the Step Buddy website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or purchasing our products.
2. Use of Website
- Eligibility: By using this website, you confirm that you are at least 18 years old or have the permission of a parent or guardian to use this site.
- License: We grant you a limited, non-exclusive, non-transferable, and revocable license to use our website for personal, non-commercial purposes.
- Prohibited Conduct: You agree not to use the website for any unlawful purpose or in a way that could damage, disable, or impair the website or interfere with others' use of the website.
3. Product Orders and Payment
- Order Acceptance: All orders placed through our website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including stock availability, inaccuracies in product information, or issues identified by our payment provider.
- Pricing: All prices listed on the website are in U.S. dollars and are subject to change without notice. We make every effort to ensure accurate pricing, but we reserve the right to correct errors.
- Payment: You agree to provide accurate and complete payment information when placing an order. Payment must be received before your order is processed and shipped.
- Sales Tax: Applicable sales tax will be added to your order total as required by law.
4. Shipping and Delivery
- Shipping: We ship to addresses within the United States. Shipping costs and delivery times will be provided during checkout.
- Delivery: While we strive to meet our delivery estimates, we are not responsible for delays caused by carriers, weather conditions, or other factors beyond our control.
- Risk of Loss: All products purchased from our website are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon our delivery to the carrier.
5. Returns and Refunds
- Return Policy: If you are not satisfied with your purchase, you may return the product within 30 days of delivery for a refund or exchange, subject to our return policy. The product must be unused, in its original packaging, and accompanied by a receipt or proof of purchase.
- Refunds: Refunds will be processed within 10 business days of receiving the returned product. Shipping fees are non-refundable.
- Exchanges: If you received a defective or damaged product, please contact us for an exchange.
6. Intellectual Property
- Ownership: All content on this website, including but not limited to text, images, logos, and software, is the property of Step Buddy and is protected by intellectual property laws.
- License: You may not reproduce, distribute, or otherwise use any content from this website without our prior written permission.
7. Limitation of Liability
- Disclaimer: The website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not guarantee that the website will be error-free or uninterrupted.
- Limitation: To the fullest extent permitted by law, Step Buddy will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use the website or products purchased from the website.
8. Governing Law
These Terms and Conditions and any disputes arising out of or relating to them will be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles.
9. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Step Buddy
Email: support@mystepbuddy.com
Phone: (833) 678-7239